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Colby Thorson · Posted: Sun Aug 05, 2012 8:21 pm Post subject: First problem with my eotech.

Well it's been like this since I bought it. When you turn it on NV mode you have to have it on the brightest setting. It's still to bright even on a full moon.

It's like this:

Turn it down once and it turns to the crescent. You can't hit nothing with it I bet
It's like this:

I need to call eotech when I get my new one that I bought in so I can send this one in for repairs.
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2011- 055 Confirmed Kills
2012- 105 Confirmed Kills
2013- 019 Confirmed Kills

Colby Thorson · Posted: Sun Aug 05, 2012 8:25 pm Post subject:

Zoomed in picture:

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2011- 055 Confirmed Kills
2012- 105 Confirmed Kills
2013- 019 Confirmed Kills

VTDW · Posted: Sun Aug 05, 2012 8:49 pm Post subject:

That sucks!! Why wait unless you NEED the new one first.
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Colby Thorson · Posted: Sun Aug 05, 2012 8:56 pm Post subject:

Paul Burkett · Posted: Sun Aug 05, 2012 9:38 pm Post subject:

I would call Eotech and see if there is a way that you can get immediate service and e-mail them the picture with a description of your problem while you are talking to them. Have an e-mail ready to send, when they give you their personal address you hit send and then you can talk to them and they can see the problem.

http://www.eotech-inc.com/warranty-contacts
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2012- 11 pigs Down.
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Colby Thorson · Posted: Wed Aug 29, 2012 2:08 pm Post subject:

Ok got it all taken care of and will have my sight this week.
It took a lifting bit of bitching to get him to see that why sight was messed up. Also sent him the picture.

Plus I just re read the email and he's upgraiding me from an XPS3 to an EXPS3!! Wink

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2011- 055 Confirmed Kills
2012- 105 Confirmed Kills
2013- 019 Confirmed Kills

Weldon Wright · Posted: Mon Nov 12, 2012 2:07 am Post subject:

I had the same problem with a 522 i bought NIB. It went back to EOTech and was back in my hands 9 days after I sent it...without the problem being fixed. After 15 minutes on the phone, they agreed to replace it, but I was without a working sight for a total of almost a month.

That took them down a couple on notches in my book.
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